Terms and Conditions

 

Shipping

Free delivery on all orders over £150.

We aim to dispatch all our ourders within 48 hours via courier. All our products are shipped securely. Free delivery if total cart order exceeds £150.

 

Refunds

If you are not completely satisfied with your purchase we are happy to exchange or give a full refund.

There WILL be a £25.00 chargeback fee so please call us prior to the refund so we can take payment. 

You have 14 days from the date we dispatch the items to return the item to us. 

Please return the item(s) to us in their original condition complete with un-removed, undamaged labels. Returns must be received by us within 14 days of delivery to qualify for an exchange or refund.Refund timescales may vary so please allow 10 working days for the refund to appear on your credit card or bank statement. We are not responsible for postage costs of returning an item unless the wrong item was sent.

We strongly recommend for security when sending items back you use a ‘signed for’ delivery service, such as Royal Mail Recorded or Special Delivery and ensure the package is adequately insured. We are not liable for any packages lost in the post and do not accept responsibility for any item(s) until a member of our staff has signed for the package.

Garforth Hydroponics, 11a Main Street, Garforth, LS25 1DS.